Return & Exchange Policy
At Luxons Store, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.
30-Day Return & Exchange Window
You may request a return or exchange within 30 days of receiving your order. To be eligible, items must be:
✅ Unused and in their original condition
✅ In original packaging with tags attached
✅ Accompanied by proof of purchase (order confirmation or receipt)
How to Request a Return or Exchange
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Contact our support team at [your contact email] within 30 days of delivery.
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Provide your order number and details of the item(s) you wish to return or exchange.
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Our team will guide you through the return process and share the return address.
Important Notes
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
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Exchanges are subject to product availability.
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Refunds will be issued to your original payment method once your return is received and inspected.
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We cannot accept returns on items that are used, damaged by the customer, or returned outside the 30-day window.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately. We’ll make it right with a replacement or a full refund — at no extra cost to you.
Need Help?
Our team is here to assist you.
📧 Email us at [your contact email] for any return, exchange, or product questions.
Luxons Store — Luxury shopping with peace of mind.
